Buying, shipping, tariffs and guarantees
What warranty or guarantee do you offer?
Every PRO Module comes with a 30‑day money‑back guarantee and a lifetime replacement warranty. If the module ever fails, we’ll replace it for as long as you own it.
What is your return/refund policy?
You can install and use the PRO Module for up to 30 days since the day you receive it. If it does not solve your immobilizer‑related no‑start or you are not satisfied for any reason, return it within 30 days of delivery for a full refund of the ...
When will my order be shipped?
We typically process and ship orders within 24 hours on business days. Most US and Canadian customers receive their PRO Module within a few business days, depending on carrier and location.
I’m in the USA. Will tariffs, customs or border fees affect my order?
No. Over 95% of our customers are in the USA, and we ship from US‑based stock. For US customers your order ships as a priority domestic parcel with no extra duties or surprise border fees. Our focus market is the USA.
Do you ship internationally?
Yes. We ship to the USA, Canada, the EU, Australia and most regions where GM and Isuzu vehicles are in service. Shipping to the US and Canada is FREE of charge.
Where can I buy the NEWROCKIES PRO Module?
Directly from NEWROCKIES on this page using the “Get Yours Today” / “Save My Car Now” buttons. That ensures you get a genuine, latest‑revision module and full warranty coverage.